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FREQUENTLY ASKED QUESTIONS

  • Do I need an Appointment?
    We currently require appointments to ensure everyone has a safe and enjoyable experience while searching for the wedding gown of your dreams. We offer online scheduling and same-day appointments available. Please call to request same-day appointments to ensure your requested time is available.
  • How long does my appointment last?
    Our standar appointments are schedule for one and a half hours.
  • How many guests can I bring?
    We currently allow brides to bring 3 additional guest. If space and scheduling permits, we may allow more. Please contact our boutique if you may have more guests to ensure we can accommodate your needs.
  • Are children allowed at appointments?
    We adore children, but our boutique is filled with delicate, expensive items and it is not an appropriate environment for them. Children require a lot of care and attention and we also feel that caring for them takes the attention away from the bride, who in our world, is always the star of the show! We kindly request that you please leave small children at home.
  • What designers do you carry?
    Our boutique offers the current collection of gowns by Casablanca, Beloved, Ella Rosa, Kenneth Winston, Maggie Sottero, Sottero and Midgley, Rebeca Ingram, Morilee as well as many others. Our website currently has some of our collection of beautiful gowns that are available in our boutique, If you find a dress that you do not see available on our site, please feel free to contact us as we frequently receive new gowns and/ or have the possibility of having the specific dress you desire available to try on.
  • What is the price range for you wedding gowns?
    We offer gowns and accessories to fit everyone's budget. Our gowns can range from $1,200 up to $3,500. We do have a selection of dresses from our Sample Sale Collection that are at a significant discount as well. Those typically range from $499 to $1,200 and are based on currently stocked items.
  • How much am I required to pay once I Say Yes to my Dress?
    If the gown is not paid in full at the time of purchase, it is then required to put a 60% deposit down of the original price. There will be a payment plan set in place as well as an active credit card on file to make the following monthly payments as scheduled without exceeding 3 months. All merchandise must be paid in full before pick up. Any default on the payment plan will cause the plan to be void and the remaining balance to be due immediately. After being paid in full, merchandise must be taken by the customer.
  • Are alterations included with the purchase of my dress?
    Alterations are at an additional charge. We offer a fair price for alterations and have a gifted seamstress team on staff that will help you with all of your alterations needs.
  • What is the expected time frame once my gown is ordered?
    Now that you have Said "YES" here is what to anticipate. Most dress designers create your beautiful gown and ship to our boutique within 6-8 months. This timeline may have some exceptions. If your gown is currently stocked in your size, there are no customizations, or a Rush Order is requested, we may be able to receive it sooner. If you need your gown sooner, please discuss this with your Stylist prior to trying on dresses, to ensure your timeline needs can be accommodated.
  • What is the expected time frame for alterations?
    We recommend that your alterations begin 2 to 3 months prior to your wedding date to ensure your dream dress is perfectly prepared in advance. Rush alteration appointments are available.
  • What is a trunk show and what are the advantages of buying at a trunk show event?
    A "Trunk Show" is when our incredible designers work with our boutique to send us the newest collection of their gowns for the season. This is a perfect opportunity to try the newest season of gowns and top styles. The designer permits us to offer exclusive discounts to our brides. Please see our event calendar for our most current trunk shows.
  • During COVID what are the measures taken to provide a safe dress shopping experience?
    We are currently "By Appointment Only" to ensure that our Brides maintain a safe distance and that the number of clients in our store meet all safety requirements. Mask are required, our boutique is cleaned and sanitized before and after each appointment. We have sanitizing stations throughout our boutique. We also follow all temperature checks in adherence to the protocol. We work hard to keep our clients and staff safe and healthy to ensure the best shopping experience possible.
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